Honest qualifier
If you can already see the mould and you just want it gone, you usually do not need to pay for testing first. A treatment is the better spend. Air sampling is for when you need proof, a cause you cannot find, an answer about your indoor air, or confirmation that mould has actually been dealt with. We will tell you which one you need before you pay for anything.
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Free quote within 24 hours
IICRC Certified Firm
Independent, accredited laboratory, not a result we mark ourselves
Air sampling and surface (tape-lift) sampling available
Plain-English written report, easy to understand formatting, results in 3-5 business days
Suitable for health concerns, disputes, insurance, and pre-purchase checks
Get a free quote within 24 hours
Simply call 0435219425, fill out the air sampling price calculator or fill out the form to arrange a quote
Inspect and plan the samples on site
We assess the property using tools like thermal cameras and moisture metres and decide how many samples to take
Collect the air samples
We draw a measured volume of air through a spore trap in each location, plus the outdoor control. If there is visible growth you want confirmed, we take a tape-lift sample of it as well.
Independent laboratory analysis
The samples go to an independent, accredited laboratory for analysis. The result is something you can rely on in a dispute or an insurance claim.
Your written report, in plan english
You get a clear written report: the spore types and concentrations, the indoor versus outdoor comparison, what it means without the jargon.
If the result points to a mould source inside the home, we tell you what it is, we will know where to look, and once we find it, how we can remediate it. If your air is clean, we tell you that too, and you have the documentation to prove it.
Testing is not for every job. These are the situations where it earns its cost.
You can smell mould but cannot find it. An elevated indoor spore count is often the first hard sign that mould is hidden in a wall, ceiling, or subfloor, before you ever see it.
Someone in the home seems worse indoors than out, and you want to understand whether mould could be a factor.
You are buying a property and want to know what you are walking into before you commit.
You are in a dispute with a landlord, agent, builder, or insurer, and you need independent evidence rather than an opinion.
You have had a remediation done and want it confirmed that the work actually cleared the problem.
You cannot find the mould but you can smell it or feel it.
You need independent proof for a dispute, a sale, or an insurance claim.
You want to understand your indoor air, not just a single visible patch.
You have had remediation and want it verified.
There is a specific patch or stain you need confirmed as mould and identified.
You need documented evidence tied to one location, often for a dispute.
You can see the mould, you know roughly what is causing it, and you just want it gone. In that case a treatment is the better use of your money, and we will say so.
Mould Spores Are Everywhere
All the time, inside and out. So the question a test answers is not whether there are spores in your home, because there always are. It is how many, what type, and whether the level inside is abnormal compared with outside. That comparison is the whole point.
How the sampling works
We draw a measured volume of air through a spore trap in the problem area, take a second near the problem area and a third sample from outside as a control on the same day, and send them to the laboratory. The lab counts and identifies the spores under a microscope and reports the concentrations. Comparing inside against the outdoor control is how we tell a normal indoor reading from one that points to a hidden mould source inside the building.
It isn't a pass or fail situation
It is more contextual.
Indoor spore counts are judged against the outdoor baseline for that day and the types of spores found, not against a fixed threshold. A reading that is normal in one home on one day can be a red flag in another. Reading the result in context is the part that matters, and it is what the report gives you.
What a result cannot do on its own
A spore count is information, not a diagnosis. It tells you what is in your air and whether it is abnormal. It does not diagnose a health condition. If you have health concerns, that is a conversation for your GP. What we can do is find the mould, tell you what is driving it, and deal with it.
Mould in a rental affects your health and your bond, and it is not always clear whose job it is to deal with it. We treat the mould, improve your air, and provide documentation that clearly records what we found and treated and address underlying moisture issues which helps when you raise it with your agent or landlord.
You keep a clean home, and the mould keeps coming back anyway. We treat it properly, tell you exactly what is driving it in your home, and give you the option to keep it under control with a scheduled plan so you are not fighting it every wet season.
Mould is one of the most common maintenance complaints you handle and one of the most disputed. We respond fast, treat between tenancies so a property is ready to lease, document every job, and offer recurring plans across your rent roll at a discounted rate. One reliable contractor for the whole portfolio.
Common property mould gets political quickly. We provide clear documentation for committee approval and records, treat common areas and affected units, and can put the building on a recurring plan so it is managed rather than argued about.
A musty smell or a mouldy bathroom is a guaranteed bad review and a refund request. We treat the mould fast, and can schedule regular treatments around your booking calendar so your property always presents clean.
Mould is never a good look for a business, nor is it good for your staff to be experiencing every day. We act fast with after hours options available so your business is not disrupted at all. You loose no foot traffic or staff hours getting your problem resolved.
The samples have to be analysed by the laboratory, so it is not same-day. The default is 3-5 business days once the lab receives the result. If it is urgent, the lab can do same day turn around or 48 hour turn around. This comes at a higher price.
Usually no. If you can see the mould and just want it gone, testing first is often money you do not need to spend, and we will tell you so. Testing earns its cost when you need proof, cannot find the source, are worried about your air, or want a remediation verified.
Yes. The lab we use is NATA accredited. Your samples are analysed by an independent, accredited laboratory, not graded by us. That independence is the whole point, it is what makes the report something you can use in a dispute or an insurance claim rather than just our word for it.
Air sampling measures the spores floating in the air you breathe. Surface or tape-lift sampling lifts a sample off a specific spot to confirm whether it is mould and what type. Air sampling checks the room, surface testing confirms the patch. Many jobs use both.
It can flag it. An indoor spore count that is high compared with outside is a strong sign of a hidden source, even when nothing is visible. We then use thermal imaging and moisture mapping to narrow down where it is, so the air result and the inspection work together. Usually once the air samples tell us what we can't see, invasive testing and borescopes are used to find the mould.
There is no single fixed number. Your indoor reading is judged against the outdoor air for that day and the types of spores found. That is why the report compares inside with outside and explains the result in context, rather than just handing you a number.
Yes. Post-remediation air sampling is how you verify that remediation actually worked. It gives you, your tenants, or your insurer documented proof that the air has come back to a normal level, rather than taking anyone's word for it.
This is often done by a third party to ensure there can be no bias.
Mould Mates was founded by Travis Ahern (Founder and CCO) and Nick Smart (Founder and Operations Manager). Travis holds the IICRC firm certification. Nick has 10 plus years of construction experience and is studying a bachelor's degree in Project Management.
We started in mould because we lived the problem ourselves, mouldy rentals, recurring health issues, and contractors who bleached the stain off and missed the cause. That is why we do it differently. We treat mould properly, we are honest about whether you need a quick treatment or a full remediation, and we would rather put you on a plan that keeps it gone than sell you the same job twice.
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