We understand that choosing mould remediation seems daunting and confusing. There is a lot of misinformation out there and a lot of unqualified cowboys in the industry. We are here to help. At mould mates we are a IICRC accredited firm. Qualified in the highest level of mould remediation methods.
No - Most of the chemicals we use are biodegradable and environmentally friendly.
Mould grows when excess moisture is present. Common causes include water leaks, poor ventilation, high indoor humidity, condensation, flooding, or plumbing issues. Mould spores are always present in the air, but they only grow when moisture conditions allow. When humidity is above 55% mould will begin to grow.
Yes. Mould exposure can trigger respiratory problems, allergies, asthma flare-ups, headaches, fatigue, and skin or eye irritation. Long-term exposure, especially in damp environments, can significantly impact indoor air quality and overall health.
Mould returns when the underlying moisture source is not resolved. Surface cleaning alone may remove visible mould, but without fixing leaks, ventilation, or humidity issues, mould will regrow. Surface treatment is a cheap quick bandaid fix which often will not completely solve the mould problem.
Yes. Mould spores and fragments can irritate the respiratory system, aggravate asthma, and cause allergic reactions such as coughing, sneezing, sinus congestion, and shortness of breath.
Yes. Children, elderly individuals, pets, and people with asthma or weakened immune systems are more vulnerable to mould exposure and may experience stronger or longer-lasting symptoms.
In most cases, yes. For larger remediation works involving containment or removal of materials, temporary vacating may be recommended. We advise this on a case-by-case basis after assessment.
While the term “mould poisoning” is commonly used, the real concern is prolonged exposure to mould spores and mycotoxins, which can cause serious health effects over time. Professional remediation reduces this risk significantly.
We locate moisture sources using visual inspection, moisture meters, thermal imaging, and building assessment techniques. Treating mould without identifying the moisture source is ineffective.
Testing may be used where required, especially for insurance, rental disputes, or verification purposes. However, visible mould and moisture issues alone are sufficient to justify remediation in most cases.
Yes. Mould commonly grows inside wall cavities, behind bathrooms, under carpets, and in roof spaces where moisture is trapped and ventilation is poor.
Moisture mapping identifies areas of elevated moisture within building materials. It allows us to pinpoint hidden issues and ensure all affected areas are treated correctly.
Mould cleaning removes visible mould from surfaces.
Mould remediation is a comprehensive process that includes identifying moisture sources, containing affected areas, removing contaminated materials where required, cleaning, drying, and preventing regrowth.
Professional remediation involves physically removing mould contamination, not just killing spores. Dead mould can still cause health issues if not properly removed.
Containment isolates affected areas using physical barriers and negative air pressure to prevent mould spores spreading to clean parts of the home during remediation.
Full-scale remediation is required when mould affects large areas, porous materials, wall cavities, or when occupants are experiencing health symptoms. This is the only recommended method for moderate to severe mould problems.
Timeframes vary depending on the severity. Small jobs may take a day, while larger remediation projects can take several days, including drying and verification.
Yes. We use professional-grade products designed for indoor environments and apply them using controlled methods. Safety precautions are always followed.
We eliminate mould and address the root cause by identifying moisture issues, improving ventilation, controlling humidity, and providing prevention guidance.
Costs vary depending on the extent of contamination, access, and required remediation level. An on-site assessment is the best way to determine accurate pricing.
In some cases, yes—particularly when caused by sudden water damage. Coverage depends on the policy and circumstances.
Post-remediation inspection, moisture verification, and optional clearance testing confirm that remediation has been completed correctly.
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